Job details
About Us:
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
Exciting Opportunity at MSK: Project Manager – Revenue Cycle Optimization
As a world‑leading cancer center, MSK is committed to delivering exceptional patient care supported by robust, data‑driven operational systems. This role sits at the intersection of Epic Revenue Cycle optimization, financial performance, and project leadership—driving initiatives that improve reimbursement accuracy, reduce denials, and strengthen enterprise‑wide workflows.
Role Overview
Lead cross‑functional projects focused on denials workflows and Revenue Cycle process optimization.
Partner with Revenue Cycle, Finance, Clinical, and IT teams to define project scope, goals, and measurable outcomes.
Analyze denial trends and collaborate with operational stakeholders to design corrective workflow solutions.
Utilize Epic data models (Clarity, Caboodle, etc.) to support reporting needs and inform decision‑making.
Develop detailed project plans including timelines, deliverables, risks, and resource requirements.
Drive stakeholder communication through structured updates, reporting, and presentations.
Coordinate testing, validation, and go‑live activities for Epic configuration or workflow changes.
Ensure projects are delivered on time, within scope, and aligned with institutional priorities.
Support continuous improvement initiatives to strengthen revenue integrity and operational efficiency.
Key Qualifications
Extensive Epic experience with a strong focus on denials management and related revenue cycle modules.
Ability to interpret data models related to billing, claim edits, payment posting, and AR.
Epic certifications or proficiency badges in Resolute HB/PB or Epic Cogito Clarity are good to have but not required
3–5+ years of experience in revenue cycle operations, financial systems, IT project management, or similar fields.
Prior experience leading multi‑stakeholder technical or operational projects.
Experience using data analysis tools like SQL, Tableau, Python
Core Skills
Strong analytical and critical‑thinking skills, able to interpret complex denial trends and translate data into action.
Exceptional communication and stakeholder‑management capabilities.
Organized, detail‑oriented project coordination with demonstrated ability to manage competing priorities.
Proactive problem‑solver with a continuous‑improvement mindset.
Ability to build partnerships across technical, clinical, and financial teams while influencing without authority.
Additional Information:
Schedule: 9:00 AM – 5:00 PM EST, Monday - Friday
Location: Hybrid: 99% remote with flexibility to come to NYC as needed
Reporting To Associate Director, Revenue Cycle Optimization
Helpful Links:
Pay Range: $92,700.00 - $148,400.00
FSLA Status: Exempt
Closing:
At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Application Process
Project Manager – Revenue Cycle Optimization
Department:General Administration
Location: New York, NY