Scheduler, Infusion Central Scheduling Team - Bergen Location

Job details

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: We are looking for a scheduler to join the Infusion Central Scheduling Team in our Bergen location.

This team was created to standardize the management of appointment requests, achieve institution-wide goals, reduce scheduling escalations, and enhance our patients' experience. The team is responsible for scheduling chemotherapy appointments and coordinating appointments across multiple sites.

Are you passionate about helping patients? Do you want to use your skills to ensure better access to care? We want you to join us!

Role Overview:

• Engaging directly with patients during infusion visits

• Scheduling all future appointments, chair-side in the unit

• Working from the scheduling work queue when not assisting patients

• Focusing exclusively on scheduling duties (will not be taking vitals)

• Partnering closely with Infusion and clinic MCs to ensure seamless coordination

• Serve as a subject matter expert for all infusion scheduling

• Schedule all infusion appointments across multiple sites according to patient needs and specified parameters

• Reschedule and cancel appointments as requested

• Work as part of a team by collaborating with other staff members, participating in training, orientation, and mentorship for new schedulers

• Completes special projects as assigned by the manager or supervisor

Key Qualifications:

• Experience with infusion scheduling in the EPIC system

• Outstanding organization and communication skills

• Familiarity with medical terminology

Core Skills:

• Quick learner when facing new situations

• Confident under pressure

• Articulate and able to deliver messages in a clear, compelling, and concise manner

• Able to quickly and decisively take action in constantly evolving, unpredictable situations

• Detail-Oriented

Additional Information:

• Hours: 8-hour shifts, 5 days/week, between the hours of 8 am - 8 pm

• Hybrid Schedule: 4 days onsite per week

• Location: MSK Bergen, 225 Summit Avenue, Montvale, NJ

Reporting to the Manager

Helpful Links:

• MSK Compensation Philosophy

• Review Our Great Benefits Offerings

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.