Supervisor, OR Support Services

Job details

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: Join our Perioperative Services team as a Supervisor of Operating Room Support Services, where you’ll play a vital role in supporting safe, efficient, and high-quality surgical care! In this leadership position, you will oversee OR support staff and coordinate key operational functions including patient flow, equipment delivery, inventory management, and sanitation services. You’ll collaborate closely with nursing and surgical teams to foster a culture of collaboration, excellence, and reliability—ensuring every procedure is supported by a well-run, patient-centered environment.

Role Overview:

• Oversees daily OR support operations, including staffing assignments, patient flow, and OR readiness.

• Ensures compliance with regulatory standards, safety protocols, and organizational policies.

• Maintains appropriate OR supplies, equipment, and case cart accuracy to support procedures.

• Implements contingency plans to address staffing, equipment, or supply issues.

• Supervises, evaluates, and coaches OR support staff; manages performance improvement and discipline as needed.

• Coordinates recruitment, scheduling, onboarding, and training of support personnel.

• Collaborates with nursing, materials management, and sterile processing leaders on workflow and new equipment implementation.

• Monitors incident reporting, quality metrics, and service delivery trends; recommends improvements.

• Fosters a collaborative, accountable team environment focused on efficiency and patient safety.

Key Qualifications:

• Minimum of four (4) years of healthcare-related experience

• Demonstrated technical and operational experience in a perioperative or healthcare support environment, including OR workflows, patient flow, equipment and supply management, regulatory compliance, and supervision of frontline support staff.

Core Skills:

• Builds and develops high-performing teams through trust, inclusion, and individualized support.

• Communicates clearly and effectively to set expectations, provide constructive feedback, and keep teams informed and engaged.

• Demonstrates fairness and accountability by applying policies consistently and holding self and others to high standards.

• Inspires and supports employee growth by identifying development needs and creating learning opportunities.

• Navigates challenging situations and difficult conversations with professionalism, adaptability, and good judgment.

• Models accountability and cultivates a culture of ownership and responsibility.

Additional Information:

• Location: 1275 York Avenue, New York, NY

• Schedule: 1pm - 9pm; Monday through Friday, rotating weekends and holidays

• Reporting to: Manager, Perioperative Services

Helpful Links:  

• MSK Compensation Philosophy  

• Review our great benefits offering 

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.