Chief Medical Information Officer (CMIO)

Job details

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK - Chief Medical Information Officer (CMIO) 

Memorial Sloan Kettering is seeking a physician leader to help shape the digital transformation in support of our mission to end cancer for life. The CMIO will partner with clinical and operational leaders to optimize existing systems, guide and implement future digital strategy, and ensure that front line needs are met with practical, effective solutions. 

The ideal candidate will be an experienced CMIO (or Associate CMIO) and practicing physician with strong Epic expertise and experience leading digital initiatives in complex healthcare environments. They will be an inclusive and persuasive leader with exceptional interpersonal skills, able to bring together colleagues with diverse perspectives and work as part of a high-performing team. Specialization in Oncology or past experience at a cancer center is highly desirable. 

Reporting directly to the Senior Vice President for Health System Operations (HSO), with an indirect line to the Chief Medical Officer (CMO), and serving as a member of both the HSO and CMO leadership teams. The CMIO will be a visible and influential partner across MSK, working closely with executives, clinical and administrative leaders, the DigITs (Digital, Informatics and Technology Solutions) team, and other key stakeholders to align digital solutions with institutional priorities in medical policy, quality, safety, patient experience, physician well-being, and equity. 

Role overview: 

Clinician Engagement and User-Informed Epic Build 

• Lead MSK programs focused on Epic usability, clinician engagement, provider skills optimization, and provider well-being.

• Optimize the CMIO structure to provide the highest quality and most efficient support to clinicians.

• Understand workflow and technology needs from the clinical community and translate them into actionable improvements. 

• Collaborate with the HSO Training Team and Epic Clinical Leads from MSK clinical departments to optimize end-user training for Epic, portals, and other digital technologies that provide Epic learning content. 

• Partner with Training and Communications staff to optimize Epic support updates through shorter, more interactive content and integrated media. 

• Partnering with the Epic application teams, contribute to specifications to ensure training content is clinically and operationally relevant for MSK 

• Understand, inform, and drive future technology architecture and digital strategy 

Health Systems Operations and Governance

• Act as an integral member of Health System Operations Governance serving on Advisory Councils (Physician Champion Council, Nursing Advisory, Patient Access/Experience Advisory) to provide clinical input, guide decision making, and inform prioritization for the development road map of Epic and Non-Epic clinical systems.

• Collaborate to leverage informatics and clinical knowledge serving as a resource to support enterprise services, such as ambulatory and inpatient care. 

• In partnership with the VP of Epic Systems, design and implement a program to embed certified builders in Epic application teams. Including

• Designing a physician and APP build and encourage build partnerships 

• Developing a change management process for distributed build and ensuring alignment with application teams. 

• Tracking performance and impact of changes from the distributed build programs. 

 Non-Epic Clinical Systems, Data, Research and Security 

• Collaborate with the VP of Non-Epic Clinical Systems to ensure alignment with Epic application lifecycle and functionality.

• Collaborate with the Chief Data and Analytics Officer (CDAO) to develop clinically-informed data products, usage, stewardship, and governance.

• Serve and clinical liaison for programmatic developments in Data and Analytics

• Champion/sponsor development of data infrastructure and analytics capabilities to support research initiatives. 

• Partner with researchers to implement technology solutions that facilitate translational research, clinical trials, and data-driven discoveries. 

• Collaborate with the Chief Information Officer (CIO), and IT/security teams to implement and monitor data security measures 

Incident management 

• Participate in incident management, especially those involving clinical systems that impact care delivery and patient safety. 

• Support escalation of major incidents to clinical, operational, patient safety, and emergency preparedness leaders.

• Facilitate clear communication to the clinical community during major incidents.

Office of the Chief Medical Officer

• Serve as the technology lead for programs originating in the Office of the CMO including:

• Evaluation and presentation of technical options, feasibility, and trade-offs to inform digital solutions for quality, patient safety, and clinician well-being efforts 

• Clinical collaboratives to align digital solutions with institutional priorities. 

• Medical policy and practice development to support quality, safety, patient experience, physician well-being, and equity initiatives. 

• Technology domain expert to the Department of Quality and Safety (DQS) to assess  technology-related safety events develop  effective communication and remediation strategies. 

National Leadership & Visibility 

• Represent MSK at national meetings and through peer-reviewed publications, sharing lessons learned and advancing the field of clinical informatics 

Key Qualifications: 

• Physician with board eligibility/certification in Clinical Informatics and Epic builder certification is required 

• Specialization in Oncology (Medical, Surgical) or past employment in a Cancer Center is highly desirable 

• Current/eligible for New York State medical license and eligible for clinical appointment at MSK; patient consultation and/or care on a regular basis 

• 5+ years of information systems experience, with significant experience in a large and highly complex, Cancer and/or Academic medical center, medical school teaching hospital, or integrated health care delivery system 

• Proven track record of successful information technology implementation and service delivery in complex healthcare organizations 

• Demonstrated ability collaborating with clinical and operational leadership to optimize and improve the EHR and solve critical business/clinical ne 

• Knowledge of software engineering and the development life cycle 

Core Skills: 

• Exceptional interpersonal skills and strong team management ability 

• Ability to interact with and influence senior leadership and work collaboratively across functions, levels, and departments within a highly matrixed environment 

• Supports, enables, and demonstrates all efforts around diversity and inclusion; seeks diversity among leadership and staff across gender, ethnicity, and perspectives. 

• Commitment to the professional development and career advancement of direct reports and matrixed colleagues, exemplified by genuine interest in career progression, ensuring opportunities to present and engage, providing counseling and career advice 

• Develops and maintains colleague relationships, solves problems analytically, demonstrates strong project management effectiveness, highly developed written and verbal communication skills, consistent professional presence, and strategic insight 

• Demonstrates emotional intelligence, self-motivation, and creative/innovative problem solving 

• Strong analytical skills, judgment, and effective communication to solve problems and eliminate blockers that impede the execution of strategic programs 

Additional Information: 

• Base Salary Pay Range: $375k-$440k; additionally this role is eligible for a performance based bonus incentive annually 

• We are open to candidates willing to relocate to the NY Metro Area 

Helpful Links:

• Compensation Philosophy

• Benefits

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.