Associate, Hospitality - Main Campus

Company overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

Job details

The Food & Nutrition team at MSK is hiring a Hospitality Associate! In this role, you will be responsible for preparing, assembling, transporting, setting up, serving food, and cleaning up for hospitality events and services. You’ll ensure all tasks are completed in accordance with established policies and procedures, maintaining the highest standards of service and cleanliness.

Join us in delivering outstanding hospitality and care to our patients, families, and staff.

Role Overview

• Sets up food, supplies, equipment and utensils at designated tables or other locations according to specific catering guidelines and special instructions.
• Reviews daily schedule at the start of shift to ensure understanding of the day’s expectations and plans food preparation and assembly according to scheduled delivery times. Contacts lead, assistant or manager upon review and reports any potential problems fulfilling schedule.
• Captures all required food and supplies utilizing work sheets and checklists.
• Communicates and coordinates activities with the hot food and cold salad production areas regarding the timing and preparation of required menu items at start of shift.
• Communicates and coordinates activities with the Hospitality Cook regarding the timing and preparation of required menu items at the start of shift.
• Operates and maintains equipment carefully and according to manufacturer’s manual and Departmental Policies and Procedures Manual; reports mechanical failures or needed repairs to maintain equipment in good working conditions. Keeps track of all transport trucks.
• Prepares daily cold food products and baked goods as taught by manager.
• Serves guests in a professional manner, offering guests food and drink observing common rules of courtesy and hospitality.

Key Qualifications

• Experience in food service or hospitality preferred
• ServSafe Food Handler Certificate of Achievement preferred
• Ability to follow established policies, procedures, and safety standards
• Comfortable with physical requirements such as lifting, standing, pushing/pulling, and working in hot or cold environments
• Strong verbal communication and hearing ability for effective service and team coordination

Core Skills

• Time Management skills
• Inventory & Station Management
• Coordination & Communication
• Customer service experience
• Proficient in basic computer skills

Additional Information:

• Full-time; Flexible with weekend and holidays available.
• Location: 1275 York Ave (Main Campus).
• Reports to Manager, Hospitality Services

Pay Range $22.42-$28.77

Please click to learn more about MSK’s compensation philosophy.

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