Company overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
Job details
Service is at the heart of what we do, and we take pride in delivering outstanding customer service and providing a safe, clean, and welcoming environment for our patients. Apply now to join our team as a Dispatcher, Environmental Service and kick start your career!
Memorial Sloan's main campus is looking for a Dispatcher in Environmental Services. The Dispatcher assigns Environmental Services staff to handle service requests and ensures standards are met across patient care areas (inpatient, perioperative, UCC/CDU).
Role Overview:
- Adjust area assignments based on discharge volumes and service demands to keep operations running smoothly.
- Dispatch Environmental Services Aides to support inpatient, perioperative, and UCC/CDU areas.
- Monitor and address any delays or service issues, escalating concerns to supervisors when necessary. - Handle and respond to customer concerns with a focus on service excellence.
- Prepare daily dispatch assignment sheets and use bed-tracking tools to analyze performance.
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Key Qualifications:
- Skilled at adapting your messaging for various audiences and thrive on clear, effective communication.
- Can easily adapt to changing demands and always prioritize providing outstanding service.
- 1+ year of dispatching or administrative experience is preferred.
Core Skills
- Exceptional communication and ability to collaborate in a team environment.
- Proactive, with a commitment to continuous growth and development.
- Familiarity with work order systems and office equipment.
Additional Information:
- Location: MSK’s Main Campus, 1275 York Ave, NYC.
- Schedule: Monday to Friday 8AM to 4PM. Weekends and Holidays as needed
- Reporting to the Manager, Environmental Services
Helpful Links:
Pay Range: $$23.54-$35.44
Kickstart your career with us by applying today!
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Application Process
Dispatcher - Main Campus
Department:Service
Location: New York, NY