Specialist I, Patient Financial Services - NYC

Company overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

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Job details

Exciting Opportunity at MSK: Patient Financial Specialist I

Role Overview:

• Resolves full accounts including hold bills, and tasks related to edits, Coordination of Benefits, Rejections, and Insurance, updating past and future visits as needed
• Ensure accounts are coded with accuracy
• Inquire on specific accounts and reports as directed by management;
• Contact patients and respond to return calls\emails as needed in order to obtain current insurance information and provide counseling on out-of-network plans

Key Qualifications:

• Detailed, highly organized, and able to perform with a high level of accuracy
• An excellent communicator with excellent written and verbal skills
• Able to exercise judgment in applying departmental policies and procedures when dealing with complex problems, without constant direct supervision

Core Skills:

• 2-4 years of experience in a health care billing operations required
• A strong understanding insurance and eligibility
• Detailed knowledge in working with a computer-based account

Additional Information:

• Location: MSK NYC
• Schedule: 3-4 times a week and the schedule varies between 9am and 7pm Monday thorough Friday, including a Saturday rotation
• Reporting to: Supervisor, Patient Financial Services
• Pay Range: $25.65 - $38.42 Hourly

Helpful Links:

• MSK Compensation Philosophy
• Review Our Greats Benefits Offerings

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