Senior Office Coordinator, Department of Surgery

Job details

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: We are looking for a Senior Office Coordinator in the Department of Surgery's Hepatopancreatobiliary Service at our Upper East Side, New York location. We develop ways to reduce stress and ease recovery of patients after surgery by using minimally invasive techniques, both through robotic and laparoscopic surgery, to treat many pancreas, liver, and gallbladder tumors. The Senior Office Coordinator directly supports a high-volume practice for a senior level faculty member within the Hepatopancreatobiliary Service. 

Are you ready to take the next step in your career at MSK? We want you to join our team!

Role Overview:

• Use your strong customer service, multitasking, and leadership abilities to support the clinicians in our service

• Provide dedicated administrative and operational support to a high-volume practice

• Manage a high volume of patient coordination, ensuring seamless scheduling and communication across multidisciplinary teams

• Oversee and maintain clinical scheduling templates to optimize patient access and workflow efficiency

• Serve as a senior-level resource within the office, helping to guide workflow processes and support team coordination

• Handle administrative tasks such as calendar management, travel coordination, and reimbursement requests

• Provide cross-coverage for teammates within the service to ensure continuity of operations

• Assist with special projects and process improvement initiatives to enhance patient and staff experience

Key Qualifications:

• Experience working in an office setting; Office Coordinator experience preferred

• The ability to work independently as well as within a team

• Excellent organization, prioritization, and attention to detail skills

Core Skills:

• Strategic Communicator – Adapts messaging to diverse audiences and delivers clear, effective communications that drive understanding and engagement.

• Collaborative Partner – Builds strong relationships and works cross-functionally to achieve shared goals and organizational priorities.

• Decisive Problem-Solver – Makes informed, timely decisions that maintain momentum and support business objectives.

• Proactive and Results-Driven – Takes initiative, embraces new opportunities and challenges, and brings energy and accountability to achieving outcomes.

Additional Information:

• Hours: Monday - Friday, 9 am - 5 pm, hybrid schedule after training

• Location: 1275 York Avenue, New York, NY

Helpful Links:

• MSK Compensation Philosophy

• Review Our Great Benefits Offerings

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.