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Care Coordinator I, Nassau

LocationNassau, NY

Ref2019-33475

DeptAdministrative/Clerical

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
 
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details

Start your career at Memorial Sloan Kettering and you’ll find yourself quickly making a difference in the lives of our patients. When you join us as a Care Coordinator I at our new Nassau facility, you will find meaningful work and become part of a team where everyone plays an important role in the fight against cancer. Are you ready to make a difference in the lives of others? This is a life’s calling.

To learn more about the new facility in Nassau county, please read here about the services that Memorial Sloan Kettering will be bringing to the Long Island community. 


YOU ARE:

  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
  • Adept at building partnerships and working collaboratively with a team to meet shared objectives and goals
  • Actively seeking new ways to grow and challenge yourself, using both formal and informal development
  • Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
  • Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience

YOU WILL:

  • Work as a member of practice staff team of session assistants to ensure that each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction
  • Serve as a liaison between the patient, family, and clinical team during the clinic visit
  • Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments and consultations in accordance with the physicians’ orders


YOU HAVE:

  • An associate’s or 2 years college (required); bachelor’s degree (preferred). A high school diploma/GED and 2 years relevant experience (frontline, patient-facing role in healthcare) in lieu of the associate’s degree.
  • A proven dedication to healthcare through work, internship, or volunteer experience.
  • Excellent computer skills
  • Ability to handle acutely ill patients in stressful situations with a positive demeanor
  • Ability to provide at least a 2 year commitment

The initial three week training period for the Care Coordinator role will take place in Manhattan.

Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional Saturdays). Schedules are provided one week in advance and flexibility between shifts is expected.

In order to be considered for the Care Coordinator position, you are required to pass an online Administrative Assessment. During the application process for this position, you will be prompted to take the assessment, which will take about 45 minutes to complete.

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Application Hiring Process

Step 1
Complete an Online Application
Step 2
Complete an Online Assessment
Step 3
Participate in an Initial Phone Interview
Step 4
Participate in In-Person or Video interviews
Step 5
Provide References
Step 6
Extension of Job Offer
Step 7
Onboarding
Step 8
New Employee Orientation
Step 1
Complete an Online Application
Step 2
Complete an Online Assessment
Step 3
Participate in an Initial Phone Interview
Step 4
Participate in In-Person or Video interviews
Step 5
Provide References
Step 6
Extension of Job Offer
Step 7
Onboarding
Step 8
New Employee Orientation
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