Unit Assistant – ICU

Job Posting Number: 16671

Administrative/Clerical
New York, NY
October 11, 2017
Company Overview:

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.

For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details:

About This Role:

The ICU Unit Assistant acts as a liaison between the patient and/or family and MSKCC staff to ensure the timely and efficient provision of services during the patient’s stay. The Unit Assistant also ensures the accurate and timely implementation of orders, the coordination of services and responds to patient and family inquires in a professional manner. Multitasking, immaculate communication and great customer service skills are essential in this important role.

The ideal candidate group includes Medical Assistants working in a fast-paced environment or graduates with an Associate’s Degree or minimum of two years of college in addition to customer service and healthcare experience. Successful applicants must enjoy working as part of a team, possess strong communication skills, take an analytical approach to problem solving and exhibit initiative. Computer skills are also required as is the ability to handle stressful situations.

This is a full-time position – 12 hour Night Shift from 8:00pm – 8:30am Monday through Friday with weekend rotation.

What You Need:

Education:

* Required: A High School Diploma or GED is required
* Preferred: Associate’s or Bachelor’s degree

Experience:

* A minimum of 2 years of related experience with proven experience in customer service and with multitasking. Strong communication skills, organizational, prioritization, and computer skills are also required in this role.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.