Administrative Coordinator, Department of Medicine (Supervisor)

Job Posting Number: 15494

Professional – Hospital Administration
New York, NY
September 12, 2017
Company Overview:

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.

For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details:

Administrative Coordinator, Department of Medicine

We are:

The largest of Memorial Sloan Kettering’s clinical departments, our Department of Medicine encompasses experts in various specialties within the Hematologic Oncology, Solid Tumor, Subspecialty Medicine and Survivorship and Supportive Care Divisions. Department of Medicine physicians oversee the care of the whole patient; our experts provide the complete spectrum of medical oncology treatments such as chemotherapy, hormone therapy, immunotherapy, and cellular therapy, leading the development and testing of new drug therapies in all areas. We offer a range of services both in New York City and at our suburban outpatient locations.

You are:

  • Capable of building strong customer relationships and delivering customer-centric
  • A good decision maker, with proven success of making timely decisions that keep the organization moving forward.
  • Adept at planning and prioritizing work to meet commitments aligned with organizational
  • Building effective teams that apply their diverse skills and perspectives to achieve common goals.
  • Building partnerships and working collaboratively with others to meet shared objectives and goals.

You will:

  • Develop and foster relationships with multiple counterparts including clinicians, staff and peers across the organization.
  • Proactively lead and oversee employees in the academic physician practices to ensure job duties are being completed accurately, thoroughly and timely.
  • Persist to complete tasks, even in the face of difficulties, and look for ways to continue improvement in performance
  • Empower employees to take responsibility for their jobs and goals.
  • Provide effective ongoing performance feedback through employee recognition and take appropriate action to address performance gaps.
  • Provide oversight and direction to the employees in the department in accordance with the organization’s policies and procedures.
  • Appropriately communicate information through department meetings, one-on-one meetings, and email or regular interpersonal communication.
  • Maintain employee work schedules including assignments, training, vacations and paid time off.
  • Demonstrate adaptability to support daily operations and provide cross-coverage
  • Demonstrate strong time management and organizational skills
  • Manage conflict resolution

You have:

  • A minimum of a Bachelor’s Degree
  • 2-4 years of relevant experience in a healthcare setting
  • Non-MSK Employees: Supervisory experience (5-10 direct reports or more) strongly preferred
  • MSK Employees: At least one year in a Physician Office Specialist/Practice Leader/equivalent or higher role strongly preferred
  • Strong communication, both written and verbal
  • Strong working knowledge of Microsoft Office applications
  • Flexibility with work hours

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

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